TERMS & CONDITIONS

1. Purpose of Sports Nutrition Coaching

Sports nutrition coaching aims to optimize nutritional intake to enhance athletic performance, energy levels, and overall well-being.

2. Scope of Services

Nutrition for Energy (NFE) offers the following services:

Personalized dietary assessments (e.g., 24-hour recalls, food logging via MyFitnessPal)Nutritional guidance, including:Caloric and macronutrient estimationsPractical habit-building strategiesMeal timing and carbohydrate intake adviceEducational resources and infographicsSample meal plansOngoing support via online consultations, email, text, or WhatsAppReferrals to appropriate professionals if needed

3. Discovery Call

The discovery call allows both parties to determine suitability by:

Assessing goals and expertise alignmentCustomizing the coaching approachMaking referrals if necessary

4. Privacy and Confidentiality

a. Data Collection and Storage

Personal data is gathered via a pre-coaching form and stored securely. Online consultations are conducted privately.Clients are advised to join from a private location.Payment details are shared only through secure channels.

b. Confidentiality Agreement

Personal and health information is kept confidential.Confidentiality may only be breached if there is a risk of harm.Clients may request access to their data.Consultation recordings require explicit consent before use for marketing.

5. Health Information Disclosure

Clients must provide accurate health and dietary information for personalized recommendations.

6. Professional Relationship

Sports nutrition coaching is educational and advisory. It is not a substitute for medical diagnosis, treatment, or licensed healthcare services.

7. Coaching for Under-18s

NFE adheres to strict safeguarding protocols:

Parental/guardian consent is required.A parent/guardian must be present in all sessions. Advice is age-appropriate and evidence-based.No weight-loss recommendations unless medically advised.Transparency with both minors and guardians is maintained.

8. Product Recommendations

NFE may recommend sports nutrition products based on expertise, with no financial gain involved. A range of options will be provided for informed decision-making.

9. Record Keeping

Client records follow Sport and Exercise Nutrition Register (SENr) guidelines.Records are securely stored for at least seven years. Clients may request access to their records.

10. Payment and Refund Policy

Payments are processed via Stripe, with installment plans available at NFE’s discretion.Refunds are subject to the "Increase Your Energy" guarantee (outlined below).

11. Cancellations and Missed Appointments

Coaching follows a 12-week schedule.Clients receive reminders 6 days and 1 day before sessions.Cancellations require 12 hours’ notice.A £30 rebooking fee applies for no-shows or late cancellations.A session is considered a no-show after 15 minutes.

12. “Increase Your Energy” Guarantee

If no improvement is experienced after following the full 10-week "Performance Accelerator" coaching program, a refund is available.

a. Eligibility Criteria

Clients must:

Complete all 10 weeks of coaching.Adhere to all nutritional recommendations.Demonstrate compliance with program guidelines.

b. Refund Process

A written request must be submitted within 30 days of program completion.NFE will review the request and may schedule a Zoom call.If eligible, a refund is issued within 14 days.

c. Exclusions

The guarantee does not apply if:

Program guidelines were not followed.Undisclosed medical conditions affected energy levels.Medication changes impacted results.Any Terms outlined here were breached.

13. Communication and Feedback

Regular client-coach communication is crucial.Clients should actively participate and provide feedback.A post-session summary PDF will be emailed within 24 hours.

14. Miscellaneous

NFE reserves the right to modify these Terms.Clients are responsible for providing accurate health information.These Terms are governed by the laws of England & Wales.

15. Agreement to Terms

By ticking the box, I confirm that I have read, understood, and agree to these Terms and Conditions for Sports Nutrition Coaching.